Remote Director, License Compliance & AI Services

Avalara, Inc.; Northern (KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Avalara, Inc. seeks a Business License Managed Services Director to act as the executive authority on business license compliance, guiding automation strategy and scalable service design in an AI-first organization.

You will influence product roadmaps and elevate decision quality across Sales, Product, and Operations, building durable revenue while reducing risk through precise regulatory interpretation and AI-enabled workflows.

Qualifications

• B.S. in Computer Science, Engineering, Tax, Finance, Accounting, or a related technical or regulatory discipline.
• 10+ years of relevant licensing or regulatory experience.
• Deep, hands-on expertise interpreting complex multi-jurisdictional licensing requirements.
• Proven ability to influence service design, product direction, or go-to-market strategy through subject matter expertise.
• Senior individual contributor with executive presence, ownership, and judgment.
• Demonstrated applied AI experience with measurable business impact.

Responsibilities

• Own interpretation of multi-jurisdictional licensing requirements and define clear compliance standards within Avalara’s service model.
• Increase win rates and deal confidence in complex License Managed Services engagements by serving as executive-level compliance authority.
• Improve operation efficiencies by identifying automation opportunities, standardizing high-volume scenarios, and eliminating work that should not require human judgment.
• Influence product roadmap and automation investments using regulatory expertise and data-backed risk analysis.
• Raise cross-functional performance standards through disciplined decision frameworks and simplification of regulatory complexity.

Skills

Regulatory compliance

AI experience

Executive presence

Strategic advisory

Multi-jurisdiction licensing

Regulatory risk analysis

Change management

Education

B.S. in Computer Science, Engineering, Tax, Finance, Accounting, or related

Job description

Avalara, Inc. seeks a Business License Managed Services Director to act as the executive authority on business license compliance, guiding automation strategy and scalable service design in an AI-first organization.

You will influence product roadmaps and elevate decision quality across Sales, Product, and Operations, building durable revenue while reducing risk through precise regulatory interpretation and AI-enabled workflows.