Remote Director, Client Services - Healthcare Network

UnitedHealth Group; Columbia (SC); Remote; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group's OptumCare division seeks a Director of Client Services to oversee a contracted provider network, drive quality and risk adjustment performance, and support strategic planning across SC, NC, and VA markets.

The role focuses on building provider relationships, managing data-driven initiatives, and aligning internal stakeholders to our care delivery model. Remote work is available for SC/NC residents.

Qualifications

• Bachelor's degree in Healthcare or Business Administration or related field.
• 5+ years of provider relations or managed care experience.
• 4+ years of management/supervisory experience.
• Solid working knowledge of Medicare health care operations including HEDIS, HCC Risk Adjustment, and Medicare Advantage.
• Proven interpersonal, analytical and communication skills.
• Experience interfacing with senior stakeholders and provider groups.

Responsibilities

• Develop strategic plans and manage risk-adjusted provider networks.
• Analyze financial and quality data to drive improved member care and cost efficiency.
• Build and sustain provider relationships while coordinating with cross-functional teams.
• Explain contracting terms, reimbursement, and program incentives to providers.
• Mentor and develop staff to meet performance goals and drive regional success.

Skills

Strategic planning

Financial analysis

Leadership

Communication skills

Interpersonal skills

Problem solving

Education

Bachelor's degree in Healthcare or Business Administration

Job description

UnitedHealth Group's OptumCare division seeks a Director of Client Services to oversee a contracted provider network, drive quality and risk adjustment performance, and support strategic planning across SC, NC, and VA markets.

The role focuses on building provider relationships, managing data-driven initiatives, and aligning internal stakeholders to our care delivery model. Remote work is available for SC/NC residents.