Remote DevOps Incident & QA Specialist

Agile Resources, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking a Production Support & QA Specialist for a remote role focused on ensuring mission-critical system stability and release quality. The ideal candidate will have over 5 years of experience in DevOps or IT Operations, with strong skills in incident response and quality assurance. Responsibilities include Tier 2 support, incident management, and leading deployments. This is a contract role with opportunities for permanent employment.

Qualifications

• 5+ years of experience in Production Support, DevOps, or IT Operations.
• Strong hands-on experience supporting live, mission-critical systems.
• Demonstrated experience with incident response, RCA, and change management.

Responsibilities

• Provide Tier 2 / Tier 3 production support for critical applications.
• Lead incident response efforts and perform root cause analysis.
• Serve as a QA gatekeeper prior to production releases.

Skills

Production Support

DevOps

Incident Response

Quality Assurance

Troubleshooting

ITIL Practices

Job description

A leading consulting firm is seeking a Production Support & QA Specialist for a remote role focused on ensuring mission-critical system stability and release quality. The ideal candidate will have over 5 years of experience in DevOps or IT Operations, with strong skills in incident response and quality assurance. Responsibilities include Tier 2 support, incident management, and leading deployments. This is a contract role with opportunities for permanent employment.