Remote Destination Planning Specialist

Sally's All-Inclusive Cruises & Travel; New York (NY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive training

Access to travel industry tools

Professional growth opportunities

Job summary

A travel agency is seeking a Remote Cruise Planning Assistant to support clients in planning memorable cruise vacations. This remote position involves researching destinations, assisting with travel arrangements, and maintaining organized records. Ideal candidates will have strong communication skills, attention to detail, and a friendly attitude. Experience in travel or customer service is a bonus. Comprehensive training and ongoing support will be provided.

Qualifications

• Prior experience in travel, hospitality, or customer service is a plus but not required.
• Ability to work independently in a remote environment.

Responsibilities

• Research cruise destinations, itineraries, and onboard experiences based on client preferences.
• Assist with travel arrangements, including accommodations, excursions, and pre- or post-cruise stays.
• Communicate promptly and professionally with clients to ensure their travel needs are met.
• Maintain organized and accurate booking records.
• Provide ongoing client support before, during, and after travel.
• Collaborate with the team to enhance customer satisfaction and process efficiency.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Time management abilities

Friendly and professional attitude

Ability to work independently

Job description

Job Description

We are seeking a Remote Cruise Planning Assistant to join our team. This position is ideal for individuals who enjoy helping others plan relaxing and memorable cruise vacations. You willwork in a fully remote environment, assisting clients and supporting our travel team with planning and coordination.

Responsibilities

• Research cruise destinations, itineraries, and onboard experiences based on client preferences.
• Assist with travel arrangements, including accommodations, excursions, and pre- or post-cruise stays.
• Communicate promptly and professionally with clients to ensure their travel needs are met.
• Maintain organized and accurate booking records.
• Provide ongoing client support before, during, and after travel.
• Collaborate with the team to enhance customer satisfaction and process efficiency.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and time management abilities.
• Friendly and professional attitude with a passion for travel.
• Ability to work independently in a remote environment.
• Prior experience in travel, hospitality, or customer service is a plus but not required.

What We Offer

• Comprehensive training and ongoing support.
• Access to travel industry tools and resources.
• Professional growth opportunities in a supportive remote environment.