Remote Destination Planner & Client Experience Specialist

Sally's All-Inclusive Cruises & Travel; Massachusetts; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Ongoing training and mentorship opportunities

Access to top travel suppliers

Career growth potential

Job summary

A leading travel planning company is seeking a Remote Destination Planning Specialist to help clients design unforgettable vacation experiences. In this role, you will curate personalized travel packages, manage booking logistics, and deliver exceptional support from consultation to follow-up. Ideal candidates should have strong multitasking skills and a passion for travel. This position offers ongoing training, access to industry benefits, and potential for career growth in a collaborative work environment.

Qualifications

• Strong multitasking and time-management skills.
• Excellent interpersonal and problem-solving abilities.
• Comfortable with remote work and virtual collaboration.
• Prior experience in travel planning or customer service is preferred.

Responsibilities

• Curate and recommend personalized travel packages tailored to clients' interests.
• Manage booking logistics for cruises, resorts, and guided experiences.
• Provide clear communication and timely responses to client inquiries.
• Ensure all travel documents, itineraries, and confirmations are accurately managed.
• Work collaboratively with the team to improve processes.
• Deliver exceptional service from initial consultation through post-travel follow-up.

Skills

Passionate about travel

Customer satisfaction

Multitasking

Time-management

Interpersonal skills

Problem-solving

Job description

A leading travel planning company is seeking a Remote Destination Planning Specialist to help clients design unforgettable vacation experiences. In this role, you will curate personalized travel packages, manage booking logistics, and deliver exceptional support from consultation to follow-up. Ideal candidates should have strong multitasking skills and a passion for travel. This position offers ongoing training, access to industry benefits, and potential for career growth in a collaborative work environment.