Remote Data Ops Lead - Process & Team Performance

Veeva Systems, Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Life insurance

Charity bonus

Pension bonus

Fitness reimbursement

Job summary

Veeva Systems, Inc. is seeking a Team Lead for its Data Operations team in the United States. In this role, you will manage a remote team of over 50 freelancers conducting web research and drive process improvements while achieving operational metrics. The ideal candidate will have at least 1 year of people leadership experience and a strong interest in business process design. This position embraces a remote-working culture, fostering autonomy and engagement within an international environment. Join us to work hard, have fun, and grow your career.

Qualifications

• 1+ years of work experience in a people management role.
• Proven knowledge in business process design, management, and optimization.
• Ability to work effectively in remote and international environments.

Responsibilities

• Lead a team of around 30 researchers for data operations.
• Implement quality and efficiency projects to improve processes.
• Build a dynamic, proactive, and high-performing team.
• Collaborate with engineering teams on process automation.
• Own and deliver operational metrics associated with your team's performance.

Skills

People leadership experience

Business process design

Analytical skills

Communication skills

Job description

Veeva Systems, Inc. is seeking a Team Lead for its Data Operations team in the United States. In this role, you will manage a remote team of over 50 freelancers conducting web research and drive process improvements while achieving operational metrics. The ideal candidate will have at least 1 year of people leadership experience and a strong interest in business process design. This position embraces a remote-working culture, fostering autonomy and engagement within an international environment. Join us to work hard, have fun, and grow your career.