Remote Danish Travel Support Expert (Booking)

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Fully Paid Training programs

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

2 Extra Salaries Per Year (13th and 14

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Customer Expert for Booking.com, a remote role based in Greece. You will assist customers and partners in hospitality, handling inquiries via phone, email, and chat, and help resolve travel issues while upholding premium service standards.

The position offers a competitive monthly salary, fully paid training, comprehensive health insurance, relocation support (flight, transfer, hotel), a monthly performance bonus, and two extra salaries per

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills and a passion for the tourism industry.
• Ability to thrive in a remote work environment while residing in Greece.
• Previous experience in customer service or travel-related roles is highly preferred.

Responsibilities

• Provide high-quality support to customers and partners within the tourism sector regarding accommodation bookings.
• Manage inquiries via phone, email, and chat with a focus on resolving travel-related issues efficiently.
• Ensure an exceptional service experience that reflects the premium standards of Booking.com.
• Navigate global reservation systems to update, modify, or cancel travel arrangements.
• Collaborate with international teams to optimize customer satisfaction scores.
• Maintain comprehensive knowledge of tourism industry trends and travel policies.
• Contribute to a positive team environment while working remotely from Greece.

Skills

Danish language

Job description

Mercier Consultancy Group is seeking a Danish Speaking Customer Expert for Booking.com, a remote role based in Greece. You will assist customers and partners in hospitality, handling inquiries via phone, email, and chat, and help resolve travel issues while upholding premium service standards.

The position offers a competitive monthly salary, fully paid training, comprehensive health insurance, relocation support (flight, transfer, hotel), a monthly performance bonus, and two extra salaries per