Remote Customer Support Specialist - Growth & Training

Zohorecruit; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible work-from-home environment

Semi-Monthly pay schedule — paid on 13

Paid training and support

Growth opportunities

Supportive team culture

Job summary

Skyline Virtual Solutions is seeking a proactive customer-support specialist for a remote role in the United States. You will provide information on products and services, troubleshoot issues, and document customer interactions.

You will maintain up-to-date knowledge of offerings and handle inquiries and complaints with a professional demeanor. The position offers flexible work-from-home arrangements, semi-monthly pay, and opportunities for growth.

Qualifications

• US resident and 18+ years old.
• High School Diploma or equivalent required.
• Pass drug screening.
• Quiet, distraction-free workspace with reliable internet.

Responsibilities

• Provide information about the company products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Maintain detailed, current knowledge of products and services.
• Handle customer inquiries and complaints.

Skills

Rapport building

Multitasking

Professional demeanor

Written & verbal communication

Quiet workspace available

Education

High School Diploma or equivalent

Tools

Windows 10+

Wired internet

Smartphone

Job description

Skyline Virtual Solutions is seeking a proactive customer-support specialist for a remote role in the United States. You will provide information on products and services, troubleshoot issues, and document customer interactions.

You will maintain up-to-date knowledge of offerings and handle inquiries and complaints with a professional demeanor. The position offers flexible work-from-home arrangements, semi-monthly pay, and opportunities for growth.