Remote Customer Support Pro — Group Annuities (Training)

Axelon Services Corporation; Providence (RI); Remote; USD 35,000 - 50,000; Full time

Job summary

Axelon Services Corporation is hiring a Remote Customer Service Representative to answer customer inquiries related to group annuity contracts and account maintenance. This position requires call center experience and the ability to convey complex information clearly.

The role involves remote work after mandatory on-site training, scheduled Monday-Friday. Applicants should have a strong customer service focus and the necessary hardware and internet connection for remote work.

Qualifications

• Years of experience in a call center environment.
• Experience with Windows-based systems, including Microsoft Office.
• Ability to communicate complex topics clearly to customers.

Responsibilities

• Answer customer calls regarding group annuity contracts.
• Navigate Windows-based systems to process requests.
• Educate customers on correct procedures and maintain quality metrics.

Skills

Call center experience

Windows-based operating systems

Customer service focus

Communication skills

Job description

Axelon Services Corporation is hiring a Remote Customer Service Representative to answer customer inquiries related to group annuity contracts and account maintenance. This position requires call center experience and the ability to convey complex information clearly.

The role involves remote work after mandatory on-site training, scheduled Monday-Friday. Applicants should have a strong customer service focus and the necessary hardware and internet connection for remote work.