Remote Customer Success Strategist II

Coinbase, Inc.; Topeka (KS); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Coinbase, Inc. is a remote-first company that values ambitious individuals who want to push the boundaries of finance. The team embraces intense collaboration and quarterly in-person surge sessions to accelerate outcomes.

We expect applicants to responsibly use generative AI tools in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business-ready outputs and measurable improvements in efficiency, cost, and quality.

Qualifications

• Ability to responsibly use generative AI tools in daily workflows.
• Continuous learning as tools evolve and apply human‑in‑the‑loop practices.
• Comply with accessibility and privacy requirements per company policies.
• Clear understanding of equal opportunity employment and accommodations process.

Skills

Generative AI tools

Tools

LibreChat

Gemini

Glean

Job description

Coinbase, Inc. is a remote-first company that values ambitious individuals who want to push the boundaries of finance. The team embraces intense collaboration and quarterly in-person surge sessions to accelerate outcomes.

We expect applicants to responsibly use generative AI tools in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business-ready outputs and measurable improvements in efficiency, cost, and quality.