Remote Customer Service & Support Agent

A-Nu Virtual Solutions, LLC; Virginia Beach (VA); Remote; USD 32,000 - 42,000; Full time

Job summary

A-Nu Virtual Solutions, LLC is hiring for a Customer Service Agent to provide remote service and marketing support. Candidates should be detail-oriented, able to multitask, and passionate about customer service. Key responsibilities include managing inbound calls, documenting interactions, and assisting with marketing content.

Qualifications

• Experience in customer service or client support roles.
• Familiarity with marketing campaign workflows is a strong plus.
• Ability to work independently in a fast-paced, remote environment.

Responsibilities

• Respond to inbound calls in a professional manner.
• Resolve inquiries and document all interactions thoroughly.
• Update internal databases with accurate account information.

Skills

Multitasking

Communication

Organizational Skills

Job description

We’re hiring highly organized and motivated individuals to provide remote customer service and marketing support to a range of businesses. If you're detail-oriented, able to multitask, and passionate about excellent customer service, this role is for you!

Responsibilities :

Respond to inbound calls in a professional manner.

Resolve inquiries and document all interactions thoroughly.

Update internal databases with accurate account information.

Schedule meetings, calls, and demos for client teams.

Compile detailed reports to evaluate campaign performance.

Assist in developing promotional content, including presentations and video materials.

Adhere to policies, procedures, and performance targets.

Requirements

Qualifications :

Experience in customer service or client support roles.

Familiarity with marketing campaign workflows is a strong plus.

Strong multitasking, communication, and organizational skills.

Ability to work independently in a fast-paced, remote environment.

Apply today to join a growing network of remote professionals!

Requirements

Answering inbound phone calls promptly and professionally. Providing accurate information and assistance to callers. Resolving customer inquiries and issues on time. Documenting all interactions and maintaining detailed records. Escalating complex issues to appropriate channels when necessary. Following company policies and procedures. Collaborating with team members to ensure consistent service delivery. Adhering to client-specific guidelines and protocols. Meeting performance metrics and targets set by the company.

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Customer Service Agent • Virginia Beach, VA, us