Remote Customer Service Specialist – Union Benefits

American Income Life; United States; Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Full benefits

Remote work

Flexible schedule

Weekly pay

Bonuses

Company trips

Job summary

American Income Life is seeking a remote, entry-level member-support role focused on helping union members understand their benefit options and scheduling appointments. You will handle calls, present benefits, and maintain records to ensure accuracy.

The position emphasizes strong communication, customer service, and teamwork; training is provided, and benefits include a full benefits package, weekly pay, flexible hours and travel opportunities.

Qualifications

• Strong verbal communication and customer service skills.
• Ability to schedule and manage appointments.
• Comfortable with basic computer systems and paperwork.
• Team-oriented and coachable; eager to learn.

Responsibilities

• Handle inbound and outbound calls with members.
• Schedule and confirm appointments.
• Present benefit options to members who requested information.
• Maintain accurate client records and paperwork.
• Participate in ongoing training and leadership development.

Skills

Verbal communication

Customer service

Positive attitude

Relationship-building

Team work

Work authorization

Job description

American Income Life is seeking a remote, entry-level member-support role focused on helping union members understand their benefit options and scheduling appointments. You will handle calls, present benefits, and maintain records to ensure accuracy.

The position emphasizes strong communication, customer service, and teamwork; training is provided, and benefits include a full benefits package, weekly pay, flexible hours and travel opportunities.