Remote Customer Service Specialist — Flexible Schedule & Growth

Globe Life AIL - Lisa Russel; Flint (MI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Weekly pay + bonuses

Fully remote work from anywhere in the

Flexible scheduling

Comprehensive training & mentorship

Career growth opportunities

Job summary

AO Globe Life is seeking motivated individuals for Work-from-Home Customer Service Representatives. This is a 100% remote, entry-level role with flexible scheduling and comprehensive training. No prior insurance experience is required, and weekly performance-based pay plus bonuses are offered.

You will connect with clients virtually, guiding them through benefits options, enrollment, and ongoing policy support while building long-term relationships from home.

Qualifications

• Excellent verbal and written communication skills.
• Strong active listening abilities.
• Customer-focused and service-oriented mindset.
• Friendly, positive, and professional attitude.
• Strong relationship-building skills.
• Self-motivation and personal accountability.
• Dependability and consistent work ethic.
• Strong organization and time-management skills.
• Comfortable working independently from home.
• Proficient with Zoom and basic digital tools.

Responsibilities

• Meet with clients through scheduled Zoom and phone appointments.
• Explain life, accident, and supplemental health insurance options.
• Assist clients through applications and enrollment.
• Provide ongoing policy and account support.
• Maintain accurate digital records and documentation.
• Build long-term relationships through professional service.

Skills

Verbal and written communication

Active listening

Customer-focused service

Relationship-building

Self-motivation

Dependability

Time management

Zoom/Video/Phone communication

Tools

Zoom

Job description

AO Globe Life is seeking motivated individuals for Work-from-Home Customer Service Representatives. This is a 100% remote, entry-level role with flexible scheduling and comprehensive training. No prior insurance experience is required, and weekly performance-based pay plus bonuses are offered.

You will connect with clients virtually, guiding them through benefits options, enrollment, and ongoing policy support while building long-term relationships from home.