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A leading fitness equipment company is seeking a Remote Customer Service Specialist to ensure positive customer experiences. You will be responsible for handling inquiries, resolving issues, and maintaining records. The ideal candidate has over a year of experience in customer service and possesses strong communication skills. This role offers competitive pay and comprehensive benefits, along with ongoing training and a supportive remote work environment.
Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You’ll Do
What We’re Looking For
What We Offer
Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.