Remote Customer Service Sales Specialist

ZipRecruiter; Little Rock (AR); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading company as a Remote Customer Service Sales Specialist, where you will provide exceptional client support from your home office. This role allows for a flexible schedule and offers opportunities for growth through continuous training. With a focus on building lasting client relationships, you will play a crucial role in enhancing the financial well-being of clients.

Benefits

Flexible schedule

Continuous training and mentorship

Uncapped performance-based pay

Retirement plan options

Qualifications

• Strong verbal and written communication skills.
• Comfortable using computers and virtual communication platforms.
• Self-driven with a proactive approach.

Responsibilities

• Provide remote client support by addressing inquiries and resolving issues.
• Host virtual meetings with clients to educate them on products and services.
• Keep accurate records of client interactions.

Skills

Communication

Customer Service

Technical Skills

Job description

Company Overview:
Join our vibrant team where delivering exceptional client service is at the heart of everything we do. We support a flexible, remote work environment that fosters professional development and growth. As a Remote Customer Service Sales Specialist, you’ll have the opportunity to provide outstanding service while working from the comfort of your home office.

Position Overview:
In this role, your main focus will be ensuring clients receive exceptional support. You will engage with clients virtually, explain their current benefits, and assist them in enrolling in new packages. Enjoy the flexibility of working from home, creating your own schedule, and utilizing your technical skills in a supportive team atmosphere to offer unrivaled client service.

Key Responsibilities:

• Provide remote client support by addressing inquiries and resolving issues promptly.
• Leverage virtual tools to collaborate with team members and ensure the best service for clients.
• Keep accurate records of client interactions to ensure each request is handled efficiently.
• Identify areas for improvement in processes and contribute ideas to enhance support systems.
• Build lasting client relationships by offering personalized, top-tier service.
• Host virtual meetings with clients to educate them on available products and services, guiding them through enrollments as needed.

Qualifications:

• Comfortable using computers and virtual communication platforms.
• Strong verbal and written communication skills, with the ability to work seamlessly in a remote setting.
• Self-driven with a proactive approach to working independently.
• Experience in customer service, sales, or a similar field is a plus but not required.
• Passion for delivering excellent service and building positive client relationships.

Benefits:

• Work remotely with a flexible schedule that supports work-life harmony.
• Be part of a close-knit, collaborative team.
• Enjoy opportunities for growth through continuous training and mentorship.
• Earn uncapped weekly performance-based pay, along with bonuses.
• Play a meaningful role in enhancing the financial well-being of clients.
• Retirement plan options.

Ready to Make an Impact?
Join our team and contribute to our mission of serving and protecting working families. We offer a comprehensive training program to ensure your success, regardless of any prior experience. Apply today and start making a difference!

Note: This position is available to U.S.-based candidates only.