Remote Customer Service/Sales Representative

Agent Alliance; Washington (District of Columbia); Remote; USD 58,000 - 65,000; Full time

Job summary

A leading company in the benefits sector is seeking a Remote Customer Service/Sales Representative. This role involves consulting with families about supplemental benefits, providing exceptional customer service, and maintaining client relationships. Ideal candidates are motivated and organized team players who can work remotely or in-office. The position offers a flexible schedule and comprehensive training.

Benefits

Medical insurance (BlueCross BlueShield)

Dental, Vision, and Hearing insurance

Company stock options

Retirement benefits from renewal income

Comprehensive paid training

Monthly performance bonuses

Flexible work schedule

Qualifications

• Entry-level position requiring strong communication and organizational skills.

Responsibilities

• Consult with families to explain supplemental benefits options.
• Schedule and conduct Zoom meetings with clients.
• Provide customer service and administrative support.

Skills

Communication

Organization

Motivation

Entrepreneurial Thinking

Job description

Join to apply for the Remote Customer Service/Sales Representative role at Agent Alliance.

Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Responsibilities

• Reach out to individuals who have requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as assist with claims or adjustments.
• Provide attentive customer service and administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure all documentation is accurate and complete, updating as necessary.

Benefits

• Medical insurance (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options
• Retirement benefits from renewal income
• Comprehensive paid training
• Monthly performance bonuses
• Weekly pay with an average annual income of $58,000 to $65,000 in the first year
• Flexible work schedule with remote work options (office work available if preferred)

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development