Remote Customer Service & Sales Rep: High Earning Potential

Shentel; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO & holidays

Paid training

Job summary

Shentel is seeking a Customer Service Representative to be the first point of contact for customers, solving problems and answering questions. This role blends customer service and sales, allowing you to directly impact both customer experience and your earning potential.

The position offers full-time hours with a remote work arrangement within Shentel’s footprint across VA, WV, PA, MD, KY, and OH. Base pay starts at $15+ per hour, with estimated total earnings of $42k–$60k+ annually and top

Qualifications

• 1+ year customer service or call center experience.
• Strong communication and problem-solving skills.
• Ability to navigate multiple systems and handle high call volume.
• Comfortable identifying sales opportunities while supporting customers.
• Self-motivated and able to work independently.

Responsibilities

• Be the first point of contact for customers, helping solve problems and answer questions.
• Identify opportunities to deliver additional value and drive sales.
• Support customers while balancing service and sales to impact earnings.

Skills

Customer service

Communication

Problem solving

Multi-system usage

Sales awareness

Self-motivation

Job description

Shentel is seeking a Customer Service Representative to be the first point of contact for customers, solving problems and answering questions. This role blends customer service and sales, allowing you to directly impact both customer experience and your earning potential.

The position offers full-time hours with a remote work arrangement within Shentel’s footprint across VA, WV, PA, MD, KY, and OH. Base pay starts at $15+ per hour, with estimated total earnings of $42k–$60k+ annually and top