Remote Customer Service Representative – Product Testing

TieTalent; Benicia (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading consulting firm as a Remote Customer Service Representative specializing in product testing. This entry-level position offers flexible hours and competitive pay, allowing you to work from home while providing valuable feedback on consumer products. Ideal candidates are detail-oriented, reliable, and possess good communication skills. Enjoy a rewarding opportunity that allows you to engage with exciting new products from major brands.

Benefits

Very competitive pay rate

Weekly pay

Flexible work schedule

Work from home

Keep products tested

Qualifications

• 18 years or older.
• Access to a computer and reliable internet connection.
• Access to a digital camera or smartphone.

Responsibilities

• Document In-Home Usage Tests as instructed.
• Follow the daily schedule provided for each project.
• Write reviews and provide feedback as requested.

Skills

Attention to detail

Good communication skills

Ability to follow specific instructions

Curious spirit

Job description

Remote Customer Service Representative – Product Testing

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.No experience required.There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.Main Duties :Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)Take care of the product being tested and use it responsiblyRead and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)There are times when the product being tested may be discussed in a private chat room that is opened by a market research firmWrite reviews as requested in the In-Home Usage Test Daily Schedule for each projectRequirements :Ability to follow specific instructionsExcellent attention to detail and curious spiritBe able to work 15-25 hours per week and commit to a certain routineHave access to a computer and a reliable internet connectionHave access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or olderA paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.The hours are completely flexible and no previous experience is necessary.Benefits :Very competitive pay rateWeekly payWork around your own scheduleLearn about an exciting industryTelecommute (you can work from home, work or school)Most of the time you can keep the product you testedAdditional information:Employment type: Full-time