Remote - Customer Service Representative – Hotel Reservations

Destination Wedding Knots; Georgia; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on?

Travel discounts and perks

Job summary

Destination Wedding Knots is seeking a Customer Service Representative for remote hotel reservations. You will assist clients with booking, updating, and managing accommodations from your home office, delivering friendly, professional service.

The role emphasizes strong communication, attention to detail, and the ability to navigate booking tools. A flexible remote schedule and training are provided, along with travel perks.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.

Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Skills

Communication

Hospitality

Self-motivation

Computer basics

Job description

Customer Service Representative – Hotel Reservations (Remote)

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.