Remote Customer Service Representative

TEKsystems; Oklahoma City (OK); Remote; USD 10,000 - 60,000; Part time

Job summary

A remote service provider is looking for a Customer Service Representative to deliver high-level customer service in a fully remote role. Ideal candidates should have experience in a call center and be able to troubleshoot technical issues. The pay rate ranges from $15 to $17 per hour. Benefits may include medical, 401(k), and time off. The application deadline is Oct 16, 2025.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Qualifications

• 1-2 years of experience in a remote call center environment.
• Reliable internet connection required.
• Ability to troubleshoot equipment issues.

Responsibilities

• Deliver exceptional customer service experience.
• Assist customers with their accounts over the phone.
• Verify eligibility for healthcare coverages.

Skills

Remote call center experience

Troubleshooting skills

Customer engagement

Internet familiarity

Job description

Customer Service Representative - 100% Remote - Equipment Provided

Pay Rate: $15/hr

Schedule: Must have availability Monday-Saturday 6:45am-7:15pm EST

Anticipated Start Date: November 3rd, 2025

2-3 Month Contract

Description

• Deliver the highest level of customer service experience
• Answer customer calls
• Reset Passwords
• Assist with creating accounts
• Uploading documents
• Answering general questions
• Engage with customers over the phone and reply to online chat inquiries
• Help customers manage their accounts
• Verify eligibility for coverages/review healthcare options etc.

Additional Skills & Qualifications

• 1-2 years remote call center experience
• Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)
• Must have reliable internet connection (not compatible with T-Mobile internet)

Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 16, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.