Remote Customer Service Representative

TEKsystems; Dayton (OH); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading technology services provider is seeking a Customer Service Representative for a remote role in Dayton, Ohio. In this entry-level position, you will deliver exceptional customer service by handling inquiries, managing accounts, and troubleshooting issues. The position offers a pay rate of $15/hr with benefits including medical and 401(k). Apply before October 16, 2025.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Qualifications

• 1-2 years remote call center experience.
• Must have reliable internet connection.
• Experience troubleshooting technical issues.

Responsibilities

• Deliver customer service solutions.
• Assist with account management and queries.
• Engage and communicate with customers effectively.

Skills

Remote call center experience

Troubleshoot technical issues

Ability to engage over the phone

Job description

Overview

Customer Service Representative

100% Remote - Equipment Provided

Pay Rate: $15/hr

Schedule: Must have availability Monday-Saturday 6:45am-7:15pm EST

Anticipated Start Date: November 3rd 2025

2-3 Month Contract

Description

• Deliver the highest level of customer service experience

• Answer customer calls

• Reset Passwords

• Assist with creating accounts

• Uploading documents

• Answering general questions

• Engage with customers over the phone and reply to online chat inquiries

• Help customers manage their accounts

• Verify eligibility for coverages/review healthcare options etc.

Additional Skills & Qualifications

• 1-2 years remote call center experience

• Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)

• Must have reliable internet connection (not compatible with T-Mobile internet)

Experience Level

Entry Level

#eastpriority25

Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 16, 2025.

About TEKsystems

We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.