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Remote Customer Service Representative
Road Runner Sports
Chicago (IL)
Remote
USD 80,000 - 100,000
Full time
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Job summary
Road Runner Sports is looking for a Remote Customer Service Representative to assist customers from home. You will take calls to sell top fitness products, resolve customer issues, and enhance their shopping experience. Join a dynamic team recognized as the 2023 Footwear Retailer of the Year, with opportunities for bonuses based on performance.
Benefits
Qualifications
- Previous customer service and sales experience in a high-volume call center.
- Ability to listen to customer needs and make effective recommendations.
- Positive attitude and self-motivated in a work-from-home environment.
Responsibilities
- Work directly with customers in a remote setting to assist with inquiries.
- Sell fitness products and services while ensuring customer satisfaction.
- Resolve customer concerns in a timely manner.
Skills
Job description
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This range is provided by Road Runner Sports. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$16.00/hr - $19.00/hr
Overview
As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice of Road Runner Sports, the world's largest running and walking store.
We have multiple opportunities open for Work From Home Inbound Sales Representatives.
Earn $19.00/hr, ($16.00/hr base plus bonuses) when you're hitting your sales goals.
You'll be successful when you can hit your goals, including resolving customer concerns and doing it in the most timely manner while making your Customers raving fans. You'll get all the training you need so you can become an expert, make recommendations, and introduce your Customers to our VIP Family perks while making them feel as though they are talking to a trusted friend!
About Us
- Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
- Founded in a San Diego garage over 40 years ago.
- Road Runner Sports has 47 stores across the country, and we are growing!
- Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.
- Reliability and flexible availability that may include days, evening, holidays, and at least one weekend day
- Previous customer service and/or sales experience in a high volume call center environment
- An already established work from home environment using your own windows-based PC or laptop with high-speed internet
- Previous remote/Work From Home Experience
- Ability to listen to customer needs, make effective recommendations, and apply technical knowledge
- Positive attitude and ability to be self motivated in a work from home atmosphere
- Ability to type, navigates the internet, use basic computer software, and calculate simple retail math
- Engaging customer service skills to deliver a WOW experience
- Enjoy the fun, casual work from home environment
- Take advantage of up to 60% DISCOUNTS on all your favorite brands!
- Educate your customers about the best shoes, socks, insoles, apparel, and accessories to help them change their world!
- Help change lives through health and fitness
After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.
We're committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.
To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.
As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.
Compensation Min
USD $16.00/Hr.
Compensation Max
- Seniority levelEntry level
- Employment typeFull-time
- Job functionCustomer Service
- IndustriesSporting Goods
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