Remote Customer Service Rep - Starting 7/21/2025 (Must be in Atlanta)

TSI - Transworld Systems Inc.; Atlanta (GA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks a Remote Customer Service Representative responsible for resolving customer inquiries and providing excellent service. This full-time work-from-home position requires a high school diploma and offers comprehensive benefits. Join a supportive team environment with opportunities for growth as you interact with customers to ensure satisfaction.

Benefits

Work from home

Paid training

Comprehensive benefits package

401k retirement plan with employer matching

Paid time off

Paid holidays

Qualifications

• High School Diploma required.
• Previous customer service and/or call center experience preferred.
• Proficient personal computer skills.

Responsibilities

• Communicate via inbound calls to resolve customer inquiries.
• Document and update records in required systems.
• Maintain diplomacy when dealing with upset calls.

Skills

Communication

Customer Service

Interpersonal Skills

Problem Solving

Education

High School Diploma

Tools

Microsoft Office

Job description

Remote Customer Service Rep - Starting 7/21/2025 (Must be in Atlanta)

Remote Customer Service Rep - Starting 7/21/2025 (Must be in Atlanta)

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

TSI - Transworld Systems Inc. provided pay range

This range is provided by TSI - Transworld Systems Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Overview

Please Note:

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location: This is a remote/work from home position but must be located in Atlanta, Georgia.

Compensation$16.00/hour

Paid Training Start DateJuly 21, 2025

Training HoursMonday thru Friday: 9:30am - 6:30pm EST

Hours of Operation (following training): Monday thru Friday: 9:30am - 6:30pm EST; Two Saturdays each month: 9am - 7pm EST

• Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.
  
  

Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI-CXBPO (part of TSI family of companies)?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
  
  

Responsibilities

In This Role, You Will:

• Communicate via inbound telephone calls with consumers.
• Provide prompt resolution to customer inquiries by providing appropriate and accurate information. Accurately document and update records in required systems.
• Follow up in a timely manner to ensure customer satisfaction.
• Understand all programs, systems, and procedures necessary to perform job effectively.
• Maintain diplomacy and tact when dealing with upset or escalated calls. Escalate customer complaints and/or calls through the appropriate channel to management.
• Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations as directed by management or during training.
• Knowledge, understanding, and compliance with company policies and procedures.
• Provide feedback to management concerning possible problems or areas of improvement.
• Perform other duties as assigned by management.
  
  

Qualifications

Ideal Candidate Qualifications:

• High School Diploma required.Â
• Previous customer service and/or call center experience preferred.
• Ability to maintain the highest level of confidentiality.
• Proficient personal computer skills, including Microsoft Office. Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.
• Quiet, Dedicated Personal Space to work remote
  
  

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload
  
  

Note

Camera requirements

– Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP

Pay Range

USD $16.00 - USD $16.00 /Hr.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at TSI - Transworld Systems Inc. by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Part-Time Virtual Customer Service Specialist

Customer Service Representative - REMOTE

Atlanta, GA
$35,000.00
-
$65,000.00
1 week ago

Customer Service Representative (Change of Agent) - Remote USA

Remote OCCC Customer Service Agent_Seasonal

Seasonal Customer Service Representative (Remote)

Atlanta, GA
$35,000.00
-
$65,000.00
1 week ago

Remote OCCC Customer Service Agent_Seasonal

Atlanta Metropolitan Area
$19.64
-
$26.92
21 hours ago

Atlanta, GA
$35,000.00
-
$42,000.00
3 weeks ago

Remote OCCC Customer Service Agent_Seasonal

Work at Home Customer Service Agent (Full-Time & Part-Time) (GA)

Remote OCCC Customer Service Agent_Seasonal

Remote Insurance Customer Service Representative (Unlicensed)

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Remote Mortgage Customer Service Representative

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.