Remote Customer Service Project Manager - Data Centers

Siemens; Woodbridge Township (NJ); Teletrabalho; USD 75 000 - 129 000; Tempo integral

Resumo da oferta

Siemens is seeking a Customer Services (CS) Project Manager to join our Data Centers team. This role can be remote based out of Wendell, NC, and is part of the Project Management Office (PMO).

You will lead complex service projects from inception through closeout, coordinating engineering, field personnel, vendors, and clients in a fast-paced, customer-facing environment. Responsibilities include managing safety, budget, schedule, quality, and performance objectives; strong communication with

Qualificações

• Bachelor's Degree or equivalent combination of education and experience.
• 5+ years of direct service project management experience.
• 5+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.
• Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future.

Responsabilidades

• Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
• Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
• Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
• Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
• Track project budget, schedule completion, and perform monthly revenue forecasting.
• Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
• Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
• Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.

Conhecimentos

Strong communication

Project management

Leadership

Stakeholder management

Team coordination

PMP certification

Scheduling software

Formação académica

Bachelor's Degree or equivalent

Engineering or construction management degree

Ferramentas

MS Project

Descrição da oferta de emprego

Siemens is seeking a Customer Services (CS) Project Manager to join our Data Centers team. This role can be remote based out of Wendell, NC, and is part of the Project Management Office (PMO).

You will lead complex service projects from inception through closeout, coordinating engineering, field personnel, vendors, and clients in a fast-paced, customer-facing environment. Responsibilities include managing safety, budget, schedule, quality, and performance objectives; strong communication with