Remote Customer Service Pro — Sales & Solutions

Somewhere; United States; Remote; USD 28,000 - 56,000; Full time

Job summary

Somewhere is seeking a remote Customer Service Representative for a growing US-based business. You will communicate with customers via phone, email and chat, and proactively solve problems to keep clients happy.

Responsibilities include data entry, cross-team collaboration, and working US business hours. Google Workspace and CRM tools will be used daily. This role offers long-term potential with USD compensation based on experience.

Qualifications

• Sales experience in customer service.
• Typing speed of at least 50 words per minute.
• 1–5 years of customer service experience.
• Knowledge of Google Workspace and CRM software.
• Excellent phone, written and interpersonal communication.
• Ability to multi-task, organize and prioritize work.
• Requires a second monitor and fast computer.
• Backup power by generator or battery.
• Must work US business hours.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.
• Work US business hours.

Skills

Sales experience

Typing 50 wpm

Customer service experience (1-5 years

Google Workspace

CRM software

Phone etiquette & communication

Multi-tasking / prioritization

Second monitor

Backup power

Tools

Google Workspace

CRM software

Job description

Somewhere is seeking a remote Customer Service Representative for a growing US-based business. You will communicate with customers via phone, email and chat, and proactively solve problems to keep clients happy.

Responsibilities include data entry, cross-team collaboration, and working US business hours. Google Workspace and CRM tools will be used daily. This role offers long-term potential with USD compensation based on experience.