Remote Customer Service Associate - E-Commerce & Retail

Peak Support; Remote; USD 35,000 - 45,000; Full time

Job summary

A leading customer service provider is looking for passionate Customer Service Associates with e-commerce or retail background to join their fully remote team. Applicants should have 1-2 years of customer service experience, strong communication skills, and proficiency in Microsoft Office. The company emphasizes creating a positive work culture and offers opportunities for career growth and development, alongside flexibility in work schedules.

Benefits

Opportunities for career growth

Fully remote work model

Positive work culture

Qualifications

• 1-2 years of customer service experience required.
• Strong oral and written communication skills.
• Proficiency in MS Excel at least at average level.

Responsibilities

• Deliver exceptional customer service through various platforms.
• Adapt to fast-paced environments and manage inquiries.
• Complete all required initial training and work on shifting schedules.

Skills

Customer service experience

Strong communication skills

Proficiency in Microsoft Office

Analytical thinking

Problem-solving

Job description

A leading customer service provider is looking for passionate Customer Service Associates with e-commerce or retail background to join their fully remote team. Applicants should have 1-2 years of customer service experience, strong communication skills, and proficiency in Microsoft Office. The company emphasizes creating a positive work culture and offers opportunities for career growth and development, alongside flexibility in work schedules.