Remote Customer Service Agent - Part-Time & Growth

Williams-Sonoma; Juneau (AK); Remote; USD 17,047 - 24,280; Part time

Benefits offered by this job

40% discount on merchandise

Paid training from home

Life insurance & 401(k) with company  

PTO

Job summary

Williams-Sonoma Inc. is hiring part-time Customer Service Representatives to work from home. You will answer questions, process orders, and help with returns and deliveries for Williams-Sonoma brands.

Training is paid and conducted remotely. A home setup with Windows PC and required hardware is needed, with eligibility based on state residency. The role emphasizes customer satisfaction, problem solving, and efficiency in a metric-driven environment while offering a competitive hourly rate and

Qualifications

• 1–2 years of customer service experience.
• Strong verbal and written communication skills.
• Must complete mandatory paid training for four weeks.

Responsibilities

• Address customer questions and concerns regarding product and delivery information.
• Provide product information, review alternatives, and place orders.
• Negotiate and appease customers using company guidelines.
• Check inventory, process returns, and issue replacements/credits as needed.

Skills

Customer service

Strong communication

Data entry

Education

High school diploma

Tools

Windows 10/11

Microsoft Office

Job description

Williams-Sonoma Inc. is hiring part-time Customer Service Representatives to work from home. You will answer questions, process orders, and help with returns and deliveries for Williams-Sonoma brands.

Training is paid and conducted remotely. A home setup with Windows PC and required hardware is needed, with eligibility based on state residency. The role emphasizes customer satisfaction, problem solving, and efficiency in a metric-driven environment while offering a competitive hourly rate and