Remote - Customer Service Agent

Spade Recruiting; United States; Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Residual income opportunities

Company-paid travel and recognition

100% remote work

Flexible scheduling

Advancement opportunities

Job summary

Spade Recruiting in the United States is seeking a motivated, people-focused professional with strong customer service and communication skills to join a leading supplemental benefits organization. The role emphasizes helping clients understand benefit options, building lasting relationships, and delivering a positive experience while working 100% remotely.

Training is provided and advancement is based on performance.

Qualifications

• Previous experience in customer service, sales, or client relations is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Provide clients with clear information about available products, coverage options, and benefits.
• Respond to customer questions and deliver a positive, professional experience.
• Stay knowledgeable on current products, services, and benefit programs.
• Review client needs and help identify options that may improve coverage or reduce costs.
• Build and maintain strong relationships with clients through ongoing communication.

Skills

Customer service

Communication skills

Relationship building

Organizational skills

Adaptability

Proactive/ownership

Job description

Position Overview

We are looking for a motivated, people-focused individual with strong customer service and communication skills to join a leading supplemental benefits organization that has proudly served families for over 65 years.

As our team continues to expand into new territories, we are seeking dedicated professionals who are eager to learn, grow, and build a long-term career while helping clients understand their benefit options.

What You’ll Do

• Provide clients with clear information about available products, coverage options, and benefits
• Respond to customer questions and deliver a positive, professional experience
• Stay knowledgeable on current products, services, and benefit programs
• Review client needs and help identify options that may improve coverage or reduce costs
• Build and maintain strong relationships with clients through ongoing communication

What We’re Looking For

• Previous experience in customer service, sales, or client relations is preferred
• Strong ability to connect with people and build trust
• Organized, adaptable, and able to manage multiple priorities
• Positive, professional, and motivated attitude
• Excellent written and verbal communication skills

Ideal Candidate Traits

• Entrepreneurial mindset with a desire to grow
• Team player who works well in a supportive environment
• Confident communicator with a proactive approach
• Coachable, reliable, and willing to learn
• Goal-oriented with long-term career ambitions

What We Offer

• Comprehensive hands-on training and mentorship
• Weekly pay
• Performance bonuses
• Residual income opportunities
• Company-paid travel and recognition programs
• 100% remote work
• Flexible scheduling
• Advancement opportunities based on performance