Remote Customer Service & Admin Support Associate

HRS Talent Solutions; Chicago (IL); On-site; USD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions in the United States is seeking an entry level Customer Service & Administrative Support Assistant. This remote role is available part time or full time and offers an hourly pay rate of $30.00 to $38.00.

Ideal candidates are organized, reliable, and comfortable following written instructions while performing routine support tasks with accuracy. The position combines customer service, administrative support, data entry, online workflow coordination, and general office tasks.

Qualifications

• Reliable computer or laptop
• Stable internet connection
• Ability to follow written instructions carefully
• Comfort using email, web browsers, online forms, and basic web based tools
• Strong attention to detail and ability to review work for accuracy
• Clear written communication skills
• Dependable and organised approach to recurring tasks
• Ability to work independently and manage time effectively

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organising responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organise feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Skills

Computer literacy

Attention to detail

Written communication

Time management

Independent worker

Organizational skills

Job description

HRS Talent Solutions in the United States is seeking an entry level Customer Service & Administrative Support Assistant. This remote role is available part time or full time and offers an hourly pay rate of $30.00 to $38.00.

Ideal candidates are organized, reliable, and comfortable following written instructions while performing routine support tasks with accuracy. The position combines customer service, administrative support, data entry, online workflow coordination, and general office tasks.