Remote Customer Service & Admin Support Assistant

Hrstalentsolutions; Cary (NC); On-site; USD 41,328 - 52,348; Full time

Job summary

Hrstalentsolutions is seeking an entry level Customer Service & Administrative Support Assistant for remote work. The role blends customer service, administrative tasks, data entry, and online workflow coordination, with training provided to help build day-to-day work habits.

This position suits organized individuals who communicate clearly, follow written guidelines, and handle routine tasks with accuracy.

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, and basic web based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative support tasks professionally.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Skills

Attention to detail

Written communication

Time management

Independent work

Follow instructions

Job description

Hrstalentsolutions is seeking an entry level Customer Service & Administrative Support Assistant for remote work. The role blends customer service, administrative tasks, data entry, and online workflow coordination, with training provided to help build day-to-day work habits.

This position suits organized individuals who communicate clearly, follow written guidelines, and handle routine tasks with accuracy.