Remote Customer Logistics Manager - Night Shift Leader

Ryder System, Inc.; Frankfort (KY); Remote; USD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training

401(k) with company match

Discounted stock purchase options

Extra PTO for military veterans

Job summary

Ryder System, Inc. is seeking a Manager Customer Logistics to lead day-to-day operations, oversee program delivery and account management, and manage a team of direct reports.

The role emphasizes exceptional customer service, safety, and regulatory compliance in a dynamic logistics environment. This remote role requires coordinating with international teams, coordinating scheduling, and traveling to customer sites for training as needed.

Qualifications

• Customer service and expectation management
• Staffing performance management for exempt/non-exempt employees
• Compliance with state/local/federal regulations
• Ability to work with international functional teams
• Strong analytical and communication skills

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Skills

International teams

Analytical thinking

Communication

Problem solving

Time management

Team leadership

Independent work

Adaptability

Education

High school diploma or GED

Bachelor's degree in Business / Logistics / Supply Chain

Tools

MS Office

Job description

Ryder System, Inc. is seeking a Manager Customer Logistics to lead day-to-day operations, oversee program delivery and account management, and manage a team of direct reports.

The role emphasizes exceptional customer service, safety, and regulatory compliance in a dynamic logistics environment. This remote role requires coordinating with international teams, coordinating scheduling, and traveling to customer sites for training as needed.