Remote Customer Experience Specialist | Flexible Hours

Careers In Travel | Destination Pros; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Travel discounts and perks

Professional development and mentoring

Performance-based earning

Job summary

Careers In Travel | Destination Pros is seeking Customer Experience Associates for a fully remote role with flexible hours. You’ll help clients book hotels and travel accommodations, delivering excellent service and guiding travelers to stress-free stays.

Responsibilities include handling inquiries, confirming reservation details, and documenting interactions. The role offers AI-assisted screening in the hiring process and dedicated virtual training to help you succeed.

Qualifications

• Customer-focused mindset and a positive service attitude.
• Clear written and verbal communication skills for customer interactions.
• Self-motivated, reliable, and able to manage tasks independently.
• Comfortable navigating online booking systems and tools.

Responsibilities

• Support clients with hotel booking requests and inquiries.
• Provide timely, professional responses to questions.
• Review and confirm reservation details for accuracy.
• Document interactions accurately in the system.
• Attend virtual training sessions to stay updated.

Skills

Customer-focused mindset

Strong written communication

Strong verbal communication

Self-motivated and dependable

Comfortable using online systems

Job description

Careers In Travel | Destination Pros is seeking Customer Experience Associates for a fully remote role with flexible hours. You’ll help clients book hotels and travel accommodations, delivering excellent service and guiding travelers to stress-free stays.

Responsibilities include handling inquiries, confirming reservation details, and documenting interactions. The role offers AI-assisted screening in the hiring process and dedicated virtual training to help you succeed.