Remote Customer Experience Specialist

Zohorecruit; Charlotte (NC); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

ZeroCommute

Home Office Comfort

Eliminate Stress

Flexibility

Competitive Revenue

Professional Growth

Positive Work Environment

Health Insurance

Job summary

Bluhouse Virtual Call Center, LLC is seeking a Remote Client Support Specialist to provide stellar support for top-tier brands from home. The role emphasizes reliability, structure, and earning potential based on performance within a remote work platform.

Ideal candidates will have strong probing skills, a passion for service, and the ability to work independently while maintaining brand standards and data security. Flexible hours and weekly commitments of 15–25 hours are expected.

Qualifications

• Strong probing and investigative skills.
• Passion for customer service and empathetic responses.
• Self-starter with the ability to work independently.
• Act as a brand ambassador, embodying the Urgently brand.
• Ensure the security of customers' information and well-being.
• Pass a background check and drug screening.
• Commit to 15-25 hours per week (some clients may have weekend requirements).
• Meet the minimum computer specifications required by the client (laptop or desktop).
• Possess a USB headset with a microphone (required for certification training).
• Have a hard-wired broadband internet service (DSL, Cable, or Fiber Optic connection).
• Purchase a call center noise-canceling headset connecting to your computer via USB.
• ZeroCommute: Save on gasoline expenses and eliminate commuting stress.
• Home Office Comfort: Embrace the freedom to work in your PJs from the comfort of your home.
• EliminateStress: Say goodbye to transportation costs, commuting time, and work attire expenses.
• Flexibility: Enjoy the perks of working from home on your schedule.
• CompetitiveRevenue: Earn while making a positive impact.
• ProfessionalGrowth: Explore opportunities for skill development in a dynamic industry.
• PositiveWorkEnvironment: Join a team dedicated to delivering exceptional roadside assistance.
• Health insurance, dental, vision, and life insurance offered via Stride Health.

Responsibilities

• Deliver exceptional support and insights to customers, enhancing their experience with our brand.
• Uphold professionalism in all customer interactions, ensuring a positive and lasting impression.
• Manage and review customer transactions, providing necessary sales support.
• Exhibit proficiency in troubleshooting diverse issues, contributing to high customer satisfaction levels.
• Address customer inquiries with accurate and timely responses, leveraging a comprehensive understanding of customer data.

Skills

Probing & Investigating

Customer Service

Independent/Self-starter

Brand Ambassador

Data Security

Background Check Ready

Time Management

Tech Setup

Job description

Bluhouse Virtual Call Center, LLC is seeking a Remote Client Support Specialist to provide stellar support for top-tier brands from home. The role emphasizes reliability, structure, and earning potential based on performance within a remote work platform.

Ideal candidates will have strong probing skills, a passion for service, and the ability to work independently while maintaining brand standards and data security. Flexible hours and weekly commitments of 15–25 hours are expected.