Remote Customer Experience Coordinator

Stom Crafts; Chicago (IL); Remote; USD 39,312 - 48,048; Full time

Benefits offered by this job

Paid training

Health benefits

Flexible schedules

Tuition reimbursement

Retirement plans

Job summary

Capital One is seeking a Work From Home Customer Service Coordinator for its Chicago team. This role requires strong communication skills and a private home office setup.

Responsibilities include supporting customers with inquiries and account concerns while maintaining productivity and service quality. Candidates should have a high school diploma and relevant experience.

The position offers competitive pay at $21 per hour, with additional benefits including paid training and flexible schedules.

Qualifications

• 2+ years of customer service or call center experience.
• At least 1 year of experience using Google Suite or Microsoft Office.
• Ability to maintain a distraction-free home office environment.

Responsibilities

• Help customers with account questions and service requests.
• Provide professional customer support through phone communication.
• Solve customer issues in a timely and accurate manner.

Skills

Customer service experience

Communication skills

Organizational skills

Time management skills

Education

High school diploma or equivalent

Tools

Google Suite

Microsoft Office

Job description

Capital One is seeking a Work From Home Customer Service Coordinator for its Chicago team. This role requires strong communication skills and a private home office setup.

Responsibilities include supporting customers with inquiries and account concerns while maintaining productivity and service quality. Candidates should have a high school diploma and relevant experience.

The position offers competitive pay at $21 per hour, with additional benefits including paid training and flexible schedules.