Remote | Customer Care Specialist

spadepartners; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Performance-based pay

Weekly pay

Bonuses & incentives

Renewal income

Virtual training

Coaching & mentorship

Health benefits

Travel incentives

Leadership development

Career advancement

Job summary

spadepartners is expanding its remote team, offering a performance-driven role in helping individuals and families understand insurance options. This fully online position provides training and ongoing mentorship, with independence and a flexible schedule.

You’ll meet clients virtually, assess needs, explain coverage, complete applications, and build lasting relationships. Eligibility includes US or Canada work authorization; compensation includes commissions, incentives, renewal income, and

Qualifications

• Self-motivated and comfortable working independently.
• Confident communicating and building relationships with others.
• Organized and capable of managing their own responsibilities.
• Comfortable learning new technology and working virtually.
• Goal-oriented and motivated by performance.

Responsibilities

• Meeting with clients through scheduled virtual appointments.
• Learning about each client's needs, priorities, and budget.
• Reviewing available insurance and benefit options.
• Explaining coverage in clear and straightforward language.
• Helping clients determine which options address their needs.
• Completing applications and required electronic documentation.
• Providing continued service and answering client questions.
• Developing professional, long-term client relationships.
• Participating in ongoing training and team development.
• Sharing ideas and contributing to a collaborative remote environment.

Skills

Self-motivation

Communication

Organization

Remote work tech

Results-driven

Job description

Build a Career With Flexibility, Growth & Opportunity

If you're looking for a career where your progress isn't limited by a traditional pay structure or a rigid office schedule, this opportunity offers a different path.

We're expanding our remote team and looking for motivated individuals who want to develop professionally, work independently, and be rewarded for the results they produce. Whether you already have experience or you're exploring a completely new career direction, you'll receive the training and ongoing support needed to get started.

Why Join Our Team?

Your Performance Matters

Your earning potential is directly connected to your results. Our compensation structure includes commissions, performance incentives, and opportunities for ongoing renewal income, giving motivated individuals the ability to increase their earnings as they develop.

Training From the Beginning

Previous insurance or sales experience isn't required. New team members receive structured virtual training, practical guidance, and continued mentorship designed to help them understand the business and develop confidence in their role.

Work Remotely

The position operates entirely online, allowing you to work from a suitable remote environment with a reliable internet connection. You'll have greater independence in organizing your schedule while managing your responsibilities and client appointments.

Opportunities to Advance

We believe in developing talent internally. Individuals who demonstrate strong performance, consistency, and leadership potential can pursue additional responsibilities and advancement opportunities as they grow within the organization.

Benefits Beyond Immediate Earnings

In addition to performance-based compensation, qualifying team members may have access to health benefits, incentive programs, company-sponsored travel opportunities, and renewal income that can continue beyond the initial client interaction.

What You'll Do

Your primary focus will be helping individuals and families better understand their available coverage and protection options.

Responsibilities include:

• Meeting with clients through scheduled virtual appointments
• Learning about each client's individual needs, priorities, and budget
• Reviewing available insurance and benefit options
• Explaining coverage in clear and straightforward language
• Helping clients determine which options appropriately address their needs
• Completing applications and required electronic documentation
• Providing continued service and answering client questions
• Developing professional, long-term client relationships
• Participating in ongoing training and team development
• Sharing ideas and contributing to a collaborative remote environment

Who We're Looking For

This opportunity may be a strong fit for individuals who are:

• Self-motivated and comfortable working independently
• Confident communicating and building relationships with others
• Organized and capable of managing their own responsibilities
• Comfortable learning new technology and working virtually
• Goal-oriented and motivated by performance
• Open to coaching and continued professional development
• Interested in helping individuals and families make informed decisions
• Looking for opportunities to develop into future leadership roles

Candidates must meet applicable eligibility requirements to work in either the United States or Canada.

What You Can Expect

• 100% remote work environment
• Performance-based earning potential
• Weekly compensation
• Bonus and incentive opportunities
• Renewal and residual income potential
• Comprehensive virtual training
• Ongoing coaching and mentorship
• Qualifying health benefit options
• Performance-based travel incentives
• Professional and leadership development
• Opportunities for career advancement

If you're ready to develop new skills, take greater ownership of your career, and build your success in a performance-driven environment, we'd like to hear from you.