Remote Cruise Vacation Advisor | Unlimited Earnings

HB Travels; Hillsboro (OR); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Training & mentorship

Remote work

Team culture

Job summary

HB Travels is seeking a Cruise Vacation Consultant to help clients design unforgettable cruise getaways. You will guide travelers through itineraries, ship options, and excursions, and manage bookings from start to finish.

The role offers flexible remote work and a supportive team with ongoing training and industry perks. Ideal for service-minded individuals who thrive on organization and client-focused solutions.

Qualifications

• 18+ years old.
• Experience in travel sales, hospitality, or customer service.
• Excellent communication and interpersonal skills.
• Ability to manage multiple clients and deadlines.
• Tech-savvy with booking platforms and CRM tools.
• Attention to detail with problem-solving mindset.

Responsibilities

• Guide clients through cruise options, destinations, and packages to create tailored vacation experiences.
• Assist with bookings, modifications, and cancellations while adhering to vendor and company policies.
• Provide detailed information on cruise lines, ships, ports of call, excursions, and travel requirements.
• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Ensure a seamless client experience from initial inquiry to post-cruise follow-up.
• Maintain accurate records of interactions, quotes, and confirmed bookings.
• Stay up to date with cruise industry trends, promotions, and partner offers.
• Collaborate with internal team members to enhance overall client satisfaction.

Skills

Travel sales

Customer service

Communication

Multi-client management

CRM tools

Problem solving

Tools

Booking platforms

CRM tools

Job description

HB Travels is seeking a Cruise Vacation Consultant to help clients design unforgettable cruise getaways. You will guide travelers through itineraries, ship options, and excursions, and manage bookings from start to finish.

The role offers flexible remote work and a supportive team with ongoing training and industry perks. Ideal for service-minded individuals who thrive on organization and client-focused solutions.