Remote Cruise & Getaway Concierge

Pacific Journey Consulting; Rockford (IL); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Work remotely from home

Flexible schedule

Access to cruise and resort training

Supplier resources and booking tools

Ongoing team support

Access to eligible travel perks and | 

Job summary

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resorts, and vacation packages from home. You will discuss preferences, compare options, and guide travelers through the reservation process.

This remote role offers a flexible schedule, access to training, and supplier resources. Ideal candidates are customer-focused, organized, with strong communication, and able to work independently to manage multiple bookings.

Qualifications

• Excellent communication and customer service abilities.
• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.

Responsibilities

• Research cruise itineraries, cabin categories, resorts, and vacation packages.
• Discuss travel preferences, dates, and budgets with clients.
• Explain available options, inclusions, and supplier policies.
• Prepare quotes and coordinate reservations.
• Track deposits, payment deadlines, and booking details.
• Market vacation-planning services and maintain client relationships.

Skills

Strong communication

Customer service

Basic computer skills

Organizational skills

Independent work

Job description

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resorts, and vacation packages from home. You will discuss preferences, compare options, and guide travelers through the reservation process.

This remote role offers a flexible schedule, access to training, and supplier resources. Ideal candidates are customer-focused, organized, with strong communication, and able to work independently to manage multiple bookings.