Remote CRM AI Evaluation Reviewer - Quality & Feedback

AuraOne, Inc.; United States; Remote; USD 2,755,000 - 4,133,000; Part time

Job summary

AuraOne, Inc. seeks a remote CRM Agent Workflow AI Reviewer to evaluate model outputs against a quality rubric. You will compare paired responses, label edge cases, and provide structured feedback for retraining.

This contractor role requires strong attention to detail, ability to apply rubrics across long batches, and clear written reasoning linking issues to rubric clauses. Expect approximately 10 hours per week with hourly compensation after the interview.

Qualifications

• Experience in evaluation or annotation of CRM AI data.
• Ability to apply multi-page rubrics consistently.
• Clear written reasoning mapping issues to rubric clauses.
• Strong attention to detail and prompt-issue flagging.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Evaluate crm agent workflow ai evaluation model outputs against a versioned rubric and assign severity tags.
• Compare paired responses and pick the stronger answer with written rationale.
• Label hallucinations, instruction-following failures, and unsafe content with structured tags.
• Capture ambiguous prompts and route them back to the program team for rubric updates.
• Maintain reviewer-quality scores by calibrating against gold-standard examples each week.
• Document recurring failure modes so the modeling team can target them in the next training run.

Skills

Model evaluation

Rubric annotation

Severity tagging

Inter-rater calibration

CRM review

Workflow evaluation

Tool-use review

Operational judgment

Job description

AuraOne, Inc. seeks a remote CRM Agent Workflow AI Reviewer to evaluate model outputs against a quality rubric. You will compare paired responses, label edge cases, and provide structured feedback for retraining.

This contractor role requires strong attention to detail, ability to apply rubrics across long batches, and clear written reasoning linking issues to rubric clauses. Expect approximately 10 hours per week with hourly compensation after the interview.