Remote Credit & Collections Analyst

A. B. Boyd Co.; California (MO); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Boyd Corp in the United States is seeking a Credit and Collections Analyst to manage daily dispute resolution and collections activities, coordinating with sales and other departments to ensure timely follow-up on client inquiries.

You will perform AR collections calls, respond to inquiries, audit invoices for accuracy, handle order holds, and manage customer claims, contributing to cash flow and customer satisfaction.

Qualifications

• High school diploma required.
• Minimum 2 years of accounts receivable/collections experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and diplomacy.
• Proficiency in MS Office and ERP/Dynamics preferred.

Responsibilities

• Perform accounts receivable collection activities including calls and payment arrangements.
• Respond to client inquiries via phone and email regarding account or billing issues.
• Auditing clients’ accounts to ensure accuracy of their invoices.
• Order release and holds.
• Customer claim management.

Skills

Multi-tasking

Detail-oriented

Verbal & written communication

Interpersonal skills

Team orientation

Diplomacy

Education

High school diploma

Tools

MS Office

ERP/Dynamics

Job description

Boyd Corp in the United States is seeking a Credit and Collections Analyst to manage daily dispute resolution and collections activities, coordinating with sales and other departments to ensure timely follow-up on client inquiries.

You will perform AR collections calls, respond to inquiries, audit invoices for accuracy, handle order holds, and manage customer claims, contributing to cash flow and customer satisfaction.