Remote Credentialed Tax Expert

Dev; Denver (CO); On-site; USD 41,328 - 68,880; Full time

Benefits offered by this job

401(k) savings plan with matching

Paid sick leave

Employee stock purchase plan

Product discounts

Free copy of TurboTax Live

Job summary

A leading tax solutions provider is seeking a Credentialed Tax Expert to assist customers in completing their taxes using TurboTax. This role is 100% remote and requires a minimum of 2 years of paid tax preparation experience and an active PTIN or credential such as CPA/EA. The ideal candidate will possess strong customer service skills and be passionate about helping others navigate tax complexities. This position offers flexible working arrangements and attractive benefits.

Qualifications

• Minimum of 2 years of paid experience filing individual 1040 tax returns using commercial tax software.
• Strong knowledge of tax laws and excellent customer service skills.
• Ability to interact with customers via video and audio tools professionally.

Responsibilities

• Assist customers in completing their taxes using Intuit TurboTax products.
• Provide tax advice and manage product/software inquiries.
• Document customer interactions to maintain accurate records.

Skills

Tax preparation experience

Customer service skills

Education

Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney)

Tools

TurboTax

Job description

A leading tax solutions provider is seeking a Credentialed Tax Expert to assist customers in completing their taxes using TurboTax. This role is 100% remote and requires a minimum of 2 years of paid tax preparation experience and an active PTIN or credential such as CPA/EA. The ideal candidate will possess strong customer service skills and be passionate about helping others navigate tax complexities. This position offers flexible working arrangements and attractive benefits.