A leading financial services company seeks a Credentialed Tax Expert to assist customers with tax preparation using TurboTax products. This fully remote position requires a minimum of 2 years of experience, an active EA, CPA, or Practicing Attorney credential, and excellent customer service skills. Responsibilities include providing tax advice and preparing returns while interacting with clients through video tools. Join a team committed to empowering clients and helping them navigate their tax obligations.
Qualifications
Minimum of 2 years of paid experience filing 30+ federal and state individual 1040 tax returns.
Strong tax preparation experience and extensive knowledge of tax laws.
Ability to interact with customers through video and audio tools.
Responsibilities
Help customers complete their taxes using Intuit TurboTax products.
Provide tax advice, full service return preparation, and manage inquiries.
Document interactions to maintain accurate records.
Skills
Excellent customer service skills
Tax preparation experience
Knowledge of tax laws
Education
Active credential: EA, CPA, or Practicing Attorney
Tools
Commercial tax preparation software
Job description
A leading financial services company seeks a Credentialed Tax Expert to assist customers with tax preparation using TurboTax products. This fully remote position requires a minimum of 2 years of experience, an active EA, CPA, or Practicing Attorney credential, and excellent customer service skills. Responsibilities include providing tax advice and preparing returns while interacting with clients through video tools. Join a team committed to empowering clients and helping them navigate their tax obligations.