Remote Contracting and Credentialing Specialist

Forta; United States; Remote; USD 500,000 - 600,000; Full time

Job summary

A leading company seeks a skilled Operations Manager for overseeing daily cleaning service operations. The ideal candidate will manage a team, ensuring service quality and efficiency, while fostering client relationships. Strong leadership, communication, and organizational skills are essential for this full-time role. If you have experience in the cleaning industry and thrive in a fast-paced environment, apply today!

Qualifications

• Proven experience in operations management, preferably in the cleaning or service industry.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Oversee daily operations and ensure all cleaning services are completed on schedule.
• Develop and implement operational policies and procedures to improve efficiency.
• Maintain strong relationships with clients, addressing concerns promptly.

Skills

Leadership

Problem-Solving

Communication

Organizational Skills

Multitasking

Tools

Jobber

Lead Connector

Job description

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₹5,00,000 - ₹6,00,000 a year

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Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of Sweepy Maids, ensuring that our cleaning services are delivered efficiently and to the highest quality standards. This role requires strong leadership, organizational, and problem-solving skills, as well as the ability to manage and motivate a team of cleaners.

Timimgs - 9am -3pm as per Toronto timings

Monday- Saturday.

Key Responsibilities:

• Operations Management:
• Oversee daily operations and ensure all cleaning services are completed on schedule.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Monitor and manage inventory of cleaning supplies and equipment.
• Supervise, train, and support cleaning staff, ensuring they adhere to company standards and policies.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Coordinate and schedule staff training sessions, focusing on both theoretical and practical aspects of cleaning.
• Client Relations:
• Maintain strong relationships with clients, addressing any concerns or special requests promptly and professionally.
• Ensure high levels of customer satisfaction through regular feedback and follow-up.
• Quality Control:
• Conduct regular site inspections to ensure the quality of cleaning services meets client expectations and company standards.
• Implement and monitor a point system for grading cleaners' performance and addressing any issues.
• Scheduling and Coordination:
• Create and manage staff schedules, ensuring optimal coverage and adherence to availability constraints.
• Coordinate post-construction cleaning projects and other special assignments.
• Compliance and Safety:
• Ensure compliance with health and safety regulations, including proper use of cleaning chemicals and equipment.
• Promote and enforce a culture of safety within the team.

Qualifications:

• Proven experience in operations management, preferably in the cleaning or service industry.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Ability to problem-solve and make decisions under pressure.
• Proficiency in using software tools such as Jobber and Lead Connector is a plus.
• Knowledge of environmental and sustainability practices related to cleaning services is preferred.

If you think you are a fit for this job, Kindly WhatsApp you resume on : [phone].