Remote Continuous Care Coach (COA, COT, or COMT Certification Required)

U.S. Bankruptcy Court - District of CT; United States; Remote; Full time

Job summary

Join a leading company in the fight against preventable blindness as a Continuous Care Coach. In this fully remote role, you’ll provide high-quality care coordination to patients with chronic eye diseases, working closely with healthcare providers to design personalized care plans.

Benefits

Medical insurance

401(k)

Dental insurance

Paid time off

Parental leave

Vision insurance

Flexible spending account

Life insurance

Referral program

Discretionary time off (DTO)

Qualifications

• 2+ years of experience in eye care or healthcare operations.
• Proficiency in EMR systems preferred.
• Active Certification: COA, COT, or COMT required.

Responsibilities

• Communicate with patients, families, and caregivers on managing chronic eye conditions.
• Develop, maintain, and communicate personalized care plans.
• Assist with treatment adherence and access to care.

Skills

Communication

Organization

Empathy

Job description

Continuous Care Coach (COA, COT, or COMT Certification Required)
Remote | Clinical Operations | Full-Time

Are you looking for a fully remote position where you can contribute to the mission of combating preventable blindness and improving lives? Join us in helping patients preserve their vision and live healthier, longer lives through tailored, timely, and intelligent care. This could be the perfect opportunity for you!

At Lumata Health, we are on a mission to combat vision loss caused by chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration. With cutting-edge, data-driven patient care management, we help preserve sight, improve lives, and reduce the costs of eye disorders. Join us in making a real difference, one patient at a time.

Position Overview
As a Continuous Care Coach, you’ll provide personalized, high-quality care coordination for patients with chronic eye diseases. You will work closely with patients, their families, healthcare providers, and our internal teams to create and implement tailored care plans. Top candidates will thrive in a remote environment, engaging with up to 15 patients daily while demonstrating empathy, professionalism, and a passion for patient care.

Job Type: Full-time

Job Location: Remote

Pay: $20.00 - $23.00 per hour

Responsibilities

Communicate with patients, families, and caregivers to provide education and guidance on managing chronic eye conditions.

Collaborate with home health agencies and community services.

Collect and document health outcomes and registry data.

Assist with treatment adherence, medication management, and access to care.

Develop, maintain, and communicate personalized care plans.

Requirements

Active Certification: COA, COT, or COMT required.

2+ years of experience in eye care or healthcare operations.

Proficiency in EMR systems preferred.

Exceptional communication and organizational skills.

Ability to work remotely in a HIPAA-compliant workspace with reliable internet access (minimum 50 Mbps download/10 Mbps upload).

Benefits

At Lumata Health, we know you are more than just an employee. Your health and happiness is important to us. We offer medical insurance for full time employees, 8 paid holidays, and discretionary time off (DTO). As we grow, so will our benefits package. We hope you’ll be a part of that growth!

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

How to Apply
Interested applicants should submit an application at Lumata Health Careers.

Note: We are an E-Verify employer.

For more information, please click on the following links:

E-Verify Right to Work Poster: English | Spanish

We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. If you need assistance or an accommodation due to a disability, you may contact us at: [e-mail] (no unsolicited resumes please). Applicants must submit an application with Lumata Health to be considered for the position.