Remote Content Strategist - Project Knowledge Hub Lead

NBA NBA; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

medical

short-term disability

mental health coaching/therapy

sick time

Job summary

The National Basketball Association (NBA) seeks a Business Content Strategist to build and sustain the content pipeline for leaguewide business content across NBA, WNBA, and NBA G League teams.

Under TMBO leadership, you will translate analytics into actionable narratives, curate best practices, and coordinate with data teams to contextualize KPIs for stakeholders. This role supports AI-enabled content workflows and requires strong editorial judgement and cross-functional collaboration.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written communication and editorial judgment; able to format complex business material into clean, structured content.
• Comfort interpreting business metrics and reporting for accuracy and consistency.
• Self-starter who can execute independently and manage multiple content streams.
• Strong interpersonal and relationship-building skills, with the ability to collaborate effectively across functions and levels.
• Curious and consultative mindset, with the ability to ask thoughtful questions and draw out the most relevant insights from subject-matter experts.
• 1-2 years of experience in business operations, content creation, strategy, or a related function.
• Hands‑on experience using AI tools (e.g., ChatGPT, Copilot) in a work or academic setting.
• Solid experience with MS Office Suite.
• Familiarity with content management systems, SharePoint, or digital knowledge platforms a plus; Exposure to data visualization tools (Tableau) a plus, but not required
• Sports or Entertainment industry experience preferred, but not required

Responsibilities

• Identify and share trends and strategies that can improve team business efforts and drive innovative thinking.
• Organize and package best practices, case studies, toolkits, workshop materials, and team memos, conducting and maintaining an inventory for review and reference.
• Manage the operations for TMBO content strategy, ensuring a steady, high-quality flow of leaguewide best practices, strategy frameworks, and analytical insights to teams.
• Participate in team consulting across all areas of team business and develop a strong understanding of team activations in support of marketing, partnerships, and ticketing revenue generation efforts.
• Monitor and maintain the intake-to-publish content pipeline — identifying gaps in content, sourcing materials from TMBO verticals, preparing them for distribution, and keeping the queue moving on a consistent cadence.
• Collaborate closely with the Data Strategy & Analytics department to contextualize KPIs and analytical trends — translating reporting into clear, business-ready narratives that help teams understand what the numbers mean and how to act on them.
• Prepare and structure content so it can be reliably searched, surfaced, and cited by AI-enabled tools, following established formatting and metadata standards.
• Work with TMBO content contributors to keep best practice case studies pipeline up to date, following established review and refresh cadences.

Skills

Editorial judgment

Written communication

Content operations

AI tools experience

MS Office

SharePoint

Tableau

Team collaboration

Independent execution

Tools

MS Office Suite

SharePoint

Tableau

Job description

The National Basketball Association (NBA) seeks a Business Content Strategist to build and sustain the content pipeline for leaguewide business content across NBA, WNBA, and NBA G League teams.

Under TMBO leadership, you will translate analytics into actionable narratives, curate best practices, and coordinate with data teams to contextualize KPIs for stakeholders. This role supports AI-enabled content workflows and requires strong editorial judgement and cross-functional collaboration.