Remote Content Designer — End-to-End Customer Storytelling

Akraya Inc; Santa Clara (CA); On-site; USD 76,000 - 83,000; Full time

Job summary

Akraya Inc is seeking a Content Design professional in Mountain View, CA to craft end-to-end customer stories and experiences that simplify complex financial concepts. You will collaborate with marketers and designers to deliver benefit-driven content across web and beyond.

The role requires proven content design and strategy experience, strong business acumen, and excellent communication skills, in a versatile, fast-paced environment.

Qualifications

• Proven experience in content design and strategy.
• Strong business acumen and ability to work closely with marketing and design teams.
• Excellent verbal and written communication skills.

Responsibilities

• Gain deep product knowledge across Intuit's suite to guide customers effectively.
• Design meaningful customer experiences from end-to-end, focusing on web and beyond.
• Partner with marketing and visual designers to create compelling, customer-centric stories.
• Translate complex financial terminology into approachable, conversational language.
• Lead and manage multiple projects simultaneously, maintaining clear communication.

Skills

Content design

Content strategy

Business acumen

Communication

Job description

Akraya Inc is seeking a Content Design professional in Mountain View, CA to craft end-to-end customer stories and experiences that simplify complex financial concepts. You will collaborate with marketers and designers to deliver benefit-driven content across web and beyond.

The role requires proven content design and strategy experience, strong business acumen, and excellent communication skills, in a versatile, fast-paced environment.