Remote Compliance Supervisor – Specialty Pharmacy

American Oncology Partners, PA; United States; Remote; USD 80,000 - 117,000; Full time

Job description

Compliance Supervisor

Location: Remote Position Hiring Range: $80,000.00– $117,200.00

Position Summary

The Compliance Supervisor oversees the specialty pharmacy's adherence to federal, state, and payer-specific regulations, while leading efforts to maintain and achieve accreditations (e.g.URAC, ACHC, etc). This role focuses on managing internal and external audits, developing and enforcing compliance policies, conducting risk assessments, and ensuring operational processes support high-quality patient care for complex, high-cost specialty medications. The supervisor collaborates with pharmacy operations, clinical, and leadership teams to mitigate risks, prepare for inspections, and promote a culture of continuous compliance and quality improvement. This role will also support the Compliance Manager with daily management and leadership for the Financial Assistance, Revenue and Compliance teams. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

Key Performance Areas

KPA 1 – Accreditation & Regulatory Compliance

• Will actively contribute to the Pharmacy Quality Management Program by understanding, compiling, trending, and presenting data.
• Track and report accreditation-related metrics (e.g., standards compliance rate, survey outcomes).
• Oversee internal audits and self-assessments of high-risk areas such as patient intake/enrollment, clinical monitoring, adherence programs, billing/reimbursement, drug storage/handling, and documentation of patient counseling and outcomes.
• Prepare for external audits and inspections from accrediting organizations (URAC/ACHC surveys), regulatory agencies (FDA, DEA, State Board of Pharmacy), payers, manufacturers, and other stakeholders.
• Complete timely gap analyses, mock surveys, and corrective actions; ensure 100% readiness for accreditation surveys.
• Monitor and track changes in federal/state regulations, accreditation standards, payer requirements, and industry guidelines; interpret implications for the organization and update policies, procedures, and training accordingly.
• Departmental compliance with accreditation standards maintained and required documentation is completed and audit-ready at all times.

KPA 2 – Training & Staff Development

• Structured onboarding and ongoing training programs implemented.
• Staff competency assessments completed and documented.
• Identified skill gaps addressed through development plans.
• Regular coaching, feedback, and performance evaluations conducted.
• Training materials and documentation maintained and up to date.

KPA 3 – Leadership & Operational Management

• Team productivity and morale maintained at high levels.
• Regular team meetings and individual check-in conducted.
• Departmental goals aligned with organizational strategic objectives.
• Operational reports prepared and submitted accurately and timely.
• Collaborative relationships maintained across departments.

KPA 4 – Financial Assistance Program and Revenue Oversight

• Monitor Financial assistance applications are processed accurately and within established turnaround times.
• Pull reporting for approvals, denials, trends, and program outcomes accurately.
• Assist with the development of metrics and ensuring compliance with federal, state and organizational guidelines as well as established timelines and benchmarks.
• Assist with timecards and PTO requests of team members.

Position Qualifications

• Education: College degree or equivalent combined work experience in specialty pharmacy.
• Minimum Relevant Experience: Minimum of three (3) years’ experience in pharmacy required.
• Experience in Hematology/Oncology preferred.
• Certifications/Licenses: Must hold a current, unrestricted pharmacy technician license/permit in their home state and be willing to obtain Florida licensure.
• Travel: 0-25% #LI-REMOTE

About the Company

AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient. Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.