Remote Community Resources Coordinator II

Home State Health; Missouri; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401K and stock purchase plans

Tuition reimbursement

Paid time off

Job summary

Centene is seeking a community resource specialist to connect members to health and social resources within Missouri. The role supports foster care children birth to 12 with physical health needs, working Monday through Friday, and may involve home visits and telephonic outreach.

duties include coordinating outreach resources, assisting clinical teams, performing non-clinical health assessments, and ensuring resource documentation aligns with health plan policies.

Qualifications

• Requires a High School diploma or GED.

Responsibilities

• Provides support to members to connect them to known community and care resources in a cost-effective manner
• Supports the coordination of community outreach resources available to members and promotes awareness of care/services
• Serves as support for members on community and care resource inquiries and opportunities available to members
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
• Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
• Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within our organization
• Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
• Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
• May make visits to individual homes and/or community organizations
• Working Knowledge of Social Determinants of Health (SDOH) barriers
• Performs other duties as assigned
• Complies with all policies and standards

Job description

Centene is seeking a community resource specialist to connect members to health and social resources within Missouri. The role supports foster care children birth to 12 with physical health needs, working Monday through Friday, and may involve home visits and telephonic outreach.

duties include coordinating outreach resources, assisting clinical teams, performing non-clinical health assessments, and ensuring resource documentation aligns with health plan policies.