Remote Community Growth & Partnerships Manager

Abound Health; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Job summary

Abound Health is seeking a Community Liaison & Business Development Manager to join our Growth team, focusing on expanding referral networks, generating member leads, and supporting intake conversions across IDD, Pediatric PDN, and Personal Care services. You will serve as the face of Abound within the community, driving growth through strategic outreach and relationship management.

This role is remote but requires travel up to 50% across Pennsylvania and reports to the Chief Growth Officer.

Qualifications

• Bachelor's degree in Business, Marketing, Human Services, Healthcare Administration, or related field preferred.
• Experience in business development, outreach, referral relations, or community engagement in healthcare or IDD/PDN programs.
• CRM experience and ability to track KPIs and performance trends.

Responsibilities

• Identify, cultivate, and maintain relationships with referral sources such as schools, agencies, and community partners.
• Schedule and conduct in-person visits, presentations, and follow-ups with partners.
• Attend and host community events to promote Abound Health across IDD, Pediatric PDN, and Personal Care markets.
• Generate new client referrals and warm leads; ensure smooth handoffs to intake and care coordination teams.
• Track referral activity, conversion rates, outcomes, and trends using OnTarget, Dynamics, and PowerBI.
• Provide ongoing support to referral partners with performance updates and resolution of concerns.
• Ensure compliance with ethical referral practices and healthcare regulations.

Skills

Relationship building

Communication skills

Presentation skills

Data analysis

CRM experience

Education

Bachelor's degree in Business/Marketing/Healthcare Administration

Tools

Microsoft Dynamics

PowerBI

Job description

Abound Health is seeking a Community Liaison & Business Development Manager to join our Growth team, focusing on expanding referral networks, generating member leads, and supporting intake conversions across IDD, Pediatric PDN, and Personal Care services. You will serve as the face of Abound within the community, driving growth through strategic outreach and relationship management.

This role is remote but requires travel up to 50% across Pennsylvania and reports to the Chief Growth Officer.