Remote Communications Strategist – CRM & Content

University of Miami

Academy (TX)

Hybrid

USD 55,000 - 75,000

Full time

5 days ago

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Job summary

The University of Miami, Division of Enrollment Management, is seeking a full-time Communications Specialist who can work remotely. The role coordinates planning, production, and delivery of communications across Enrollment Management, ensuring accuracy, consistency, and timely execution.

You will manage workflows, support CRM-based communications, and collaborate with campus partners to enhance student experiences.

Qualifications

Bachelor's degree in a related field.
At least two years of relevant work experience in higher education preferred.
Experience working in a Student Information System, database and/or CRM required.
Exceptional written and communication skills and proven ability to multi-task with consistently high accuracy.
Great attention to detail, spelling, grammar, and punctuation.

Responsibilities

Assists in the development and implementation of an annual comprehensive communications and marketing plan that supports institutional goals.
Oversees the communication deployment process, including setup, configuration, testing, and delivery of official communications through the Slate CRM system.
Maintains a comprehensive list of all communications, including delivery method, timeline, link to drafts, and accompanying forms.
Manages communications calendars and updates timelines.
Reviews content for brand consistency and audience engagement.
Provides recommendations to improve communication effectiveness through analytics and reporting.