Remote Commercial Lines Account Manager

Insurance Office of America; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading insurance firm is seeking an Account Manager - Commercial Lines to manage an assigned book of business while ensuring account retention and delivering exceptional customer service. The ideal candidate will have 3+ years of account management experience or 5+ years in the insurance industry, along with knowledge of brokerage and strong analytical skills. This fully remote role offers competitive salary and benefits, fostering a supportive work environment.

Benefits

Competitive salaries and bonus potential

Company-paid health insurance

Paid holidays, vacations, and sick time

401K with employer match

Professional growth opportunities

Respectful culture and work/life balance

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active property & casualty licensing; professional designation preferred.

Responsibilities

• Manage assigned book of business ensuring account retention.
• Handle customer service requests, policy administration, billing, claims.
• Conduct client research and negotiate coverages.

Skills

Account management experience

Knowledge of insurance brokerage

Analytical skills

Customer service skills

Communication skills

Multitasking

Organizational skills

Proficiency in MS Office

Education

High School Diploma or equivalent

Active property & casualty licensing

Professional designation (CIC or equivalent) preferred

Job description

A leading insurance firm is seeking an Account Manager - Commercial Lines to manage an assigned book of business while ensuring account retention and delivering exceptional customer service. The ideal candidate will have 3+ years of account management experience or 5+ years in the insurance industry, along with knowledge of brokerage and strong analytical skills. This fully remote role offers competitive salary and benefits, fostering a supportive work environment.